Shipment tracking relies on shared references and information understood by everyone involved. Tracking methods vary by transport mode. Agree from the outset who to contact and which stages will trigger an update.
Keep the right references
Keep your file reference, transport documents and contact details. When requesting information, these details make it easier to identify the operation concerned.
Distinguish the stages
Collection, departure, arrival, formalities and handover are different events. Arrival at a port or airport does not necessarily mean that the goods are available for delivery.
Confirm changes
Report any change of recipient, date or document as early as possible. For a Trans 4 file, ask about the tracking arrangements agreed for your operation. This website does not offer a geolocation or real-time tracking platform.
